Are you ready to use and improve your skills and take the next challenge in your IT career?

About You

You will be someone who…

  • Likes a challenge and will not rest until the task is done
  • Is motivated to further your career in support and cloud technologies
  • Enjoys improving on systems and processes to benefit the team
  • Is genuine and honest – possessing a Positive Mental Attitude
  • Takes ownership, accountability, and responsibility with every action

You will Have…

  • At least 2 years’ second line desktop (and some server admin) and Office 365 Administration experience (you will be tested)
  • Have in-depth knowledge of Windows 10 and Mac OSX operating systems (you will be tested!)
  • Microsoft Certifications in Windows OS, Networking Fundamentals or 365 Fundamentals (MS 900 completed exams)
  • PowerShell scripting

About Us

  • Our Vision is to improve our clients’ IT Security, Availability and Collaboration around the world to deliver a new and exciting modern IT workplace.
  • We have been providing managed IT support for over 15 years in London on Thames Valley, and looking for the right person to join our Henley on Thames team.
  • Our clients are SME’s that vary in size from 10 employees to 100+ employees
  • We strive to be honest, committed, motivated in every aspect of our service delivery

You Will Benefit From

  • Henley-Based office – no regular commute to London
  • Aggressive personal development and mentoring programme to Cloud solutions architect (or other areas of interest)
  • Homeworking when required
  • Unlimited leave (not to be abused)
  • Pension contributions

Main Purpose of The Role

You will provide specialist desktop/admin helpdesk support to our clients, and include the following daily tasks:

  • Helpdesk Desktop support
  • Support the IT Manager on Projects (Office 365 Migrations, Desktop rollouts & Upgrades, VOIP implementations, security implementation and more),
  • Mentor back-office admin team in knowledge transfer
  • Look to improve efficiencies in the support to our customers
  • Create, work and improve internal systems and processes

Like the sound of this opportunity? Like the sound of us? Then send a cover letter only to [email protected] explaining why YOU think this role will be ideal for you.

We’ll then be in touch to discuss the next stage.